Welcome to the bravehound shop

BRAVEHOUND charge just £3.50 per order to post anywhere in the United Kingdom.

BRAVEHOUND welcomes orders worldwide. Postage, packing, handling and administration costs are as follows per order:

Europe : £7.50

Rest of World : £28.00 [Orders that are shipped overseas may be subject to custom duties, and these are not included in the purchase price. As the buyer, you’re responsible for these charges – unfortunately we have no control over them and cannot predict what they may be. Customs policies vary widely from country to country. If you’d like any further information, you should contact your local customs office]

Free shipping with an order over £100 (This option will appear when your order reaches £100 – please check the button in the Shipping panel)

Your order will be processed upon receipt and should be delivered within 7 working days if items are in stock.
Addresses outside of the UK mainland will take longer.
Please allow enough time for any onward postage of cards and gifts and order early to avoid disappointment.

RETURNS

In the unlikely event that you receive an item that has been damaged or appears faulty we will refund the item for you.

1. Contact us within 14 days of receiving your item or simply return it with your order details and reason.

2. The cost of returning an item is your responsibility if it is no longer required unless it is faulty or damaged.
Return items should be sent to:

BRAVEHOUND, The Old Garden Centre, Erskine Home, Bishopton, Renfrewshire PA7 5HS

Once the item has been received we will process a refund by the payment method used to make your purchase with us and notify you once this has been done.